Kumar Properties – Driving Real Estate Lead Generation & Automation Post-Covid

The challenges

Kumar Properties, a leading real estate developer in Mumbai and Pune, was launching multiple new residential and commercial projects post-Covid.
The challenge was to:

  • Generate high-quality leads for new project launches in a competitive post-pandemic market.
  • Automate the customer journey to minimize manual follow-ups and improve conversion efficiency.
  • Implement a CRM-driven marketing ecosystem to track, nurture, and convert leads effectively.
  • Improve ROAS (Return on Ad Spend) and ROI across digital campaigns.

Our Strategy

To address these challenges, I developed a full-funnel digital strategy integrating performance marketing, CRM, and automation.

Lead Generation & Campaign Strategy

• Executed performance marketing campaigns across Google, Meta, and LinkedIn to target potential homebuyers and investors.
• Created geo-targeted ad sets for Mumbai and Pune with project-specific messaging.
• Developed custom landing pages with strong CTAs and lead forms for each project.
• Conducted continuous A/B testing to optimize creatives and ad placements for maximum ROAS.

Customer Journey Automation

• Designed and implemented automated workflows for lead nurturing via email, SMS, and WhatsApp.
• Integrated lead scoring models to prioritize high-intent prospects.
• Mapped the full buyer journey, from initial inquiry to site visit and booking confirmation.

CRM Implementation & Tracking

• Implemented a real estate CRM system to centralize lead data from all sources.
• Set up automated lead assignment to sales teams based on location and project type.
• Built dashboards for real-time performance tracking and ROI analysis.

The Results

  • 62% increase in qualified leads across campaigns within the first 60 days.
  • 30% higher conversion rate through automated nurturing workflows.
  • Significant improvement in ROAS and ROI, driven by optimized targeting and automation.
  • Enhanced lead visibility and accountability through CRM integration

Key Takeaways

Bonus Point

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